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Installation Rate Adjustment Service Overview

1. Purpose​

This service helps organizations understand how the cost of group insurance offerings may change based on certain high-level characteristics. It acts as a rate calculator: by providing basic inputs like group size, location, and coverage start date, users receive adjusted pricing factors for various types of insurance plans.

2. Who can use this service​

  • Authorized partners, brokers, benefits administrators, and other approved collaborators.
  • It is not consumer-facing and is intended for organizations that have an established relationship with the provider.
  • Access is coordinated through a formal partnership and onboarding process.

3. What information is available​

The service returns broad, meaningful data categories such as:

  • Adjusted rate values for different insurance products (e.g., dental, vision, life, disability).
  • Status indicators showing whether the calculation was successful, along with plain-language messages.
  • Reference markers to help partners track and discuss specific requests without exposing internal identifiers.

No technical schemas, field definitions, or internal codes are included in public-facing materials.

4. Benefits of this service​

  • Automates pricing adjustments, eliminating manual calculations and outdated reference tables.
  • Ensures consistency and accuracy across partner systems using the latest business rules.
  • Supports multiple product lines in one request, streamlining quoting and updates.
  • Speeds up decision-making, allowing partners to respond quickly to changes or new opportunities.

5. Example uses​

  • A broker preparing a quote for a new group uses the service to calculate updated premiums based on group size, location, and start date.
  • A benefits administrator updates plan pricing after changes in group composition or coverage timing.
  • A partner’s internal reporting tool refreshes pricing data to stay aligned with current business practices.

6. Important notes​

  • Access is managed privately through partner onboarding and authorization processes.
  • Operational details (like authentication, error codes, and endpoint URLs) are not shared publicly and are handled during integration setup.
  • Service rules may evolve, so partners should periodically review updates with their provider contact.
  • No personal or sensitive data is exchanged—only high-level group and plan characteristics.
  • If issues arise, partners should contact their representative for support rather than relying on public documentation.