Skip to main content

Transaction Status Service Overview

1. Purpose​

This service provides a clear, high-level view into the status of work submitted by partners or integrated systems. Whether it's a real-time request, a queued transaction, or an installation case, the service helps answer the question: “What’s the current status of my submission?” It’s designed to inform, not to expose technical details—offering a simple way to track progress and outcomes.

2. Who can use this service​

  • Authorized partners and third-party providers who have a formal business relationship with the host company.
  • Intended for business-to-business (B2B) integrations, not for general consumers or public use.
  • Access is granted following an internal onboarding process, ensuring only trusted entities can use the service.

3. What information is available​

This service provides summary-level status updates on submitted transactions, including:

  • Whether a real-time request has completed or is still processing.
  • The current state of a queued transaction (e.g., in a “PendManager”).
  • Progress of installation or onboarding cases.
  • General indicators such as success/failure flags, acknowledgements, and lifecycle stages.

Rather than technical specifications, the service offers narrative-style updates that help users understand what’s happening without needing to interpret raw data.

4. Benefits of this service​

  • Transparency: Know what’s happening with your submissions.
  • Efficiency: Make informed decisions based on transaction status.
  • Simplicity: Get clear answers without technical complexity.
  • Alignment: Keep both sides of a partnership in sync with shared status visibility.

5. Example uses​

  • A software partner checks if a real-time lookup has completed and updates its interface accordingly.
  • A service managing queued work uses status updates to trigger next steps or notify users.
  • An onboarding team tracks installation progress to coordinate follow-up actions like training or welcome communications.
  • Partners use status data for reporting—e.g., tracking monthly completions or identifying delays.

6. Important notes​

  • The service may evolve over time; while the core purpose remains, technical details are managed internally.
  • This overview omits proprietary elements such as authentication, endpoint URLs, and data schemas.
  • Usage assumes a formal business agreement; contact the company to learn how to become a partner.
  • Intellectual property rights apply—while the concept and purpose are public, the underlying technology remains proprietary.