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UnitedHealthcare Group Submission API – Overview

1. Purpose​

The Group Submission service allows authorized partners to submit basic information about a new employer group and its members to UnitedHealthcare in real time. It simplifies the onboarding process by accepting high-level company and employee details and returning confirmation that the submission was received. This helps partners initiate coverage discussions and track submissions without needing to manage complex technical workflows.

2. Who Can Use This Service​

This service is designed for:

  • Brokers, agents, and aggregators working with small businesses to initiate coverage
  • Partner onboarding teams preparing training materials or process documentation
  • Product managers and strategists tracking group submissions across regions
  • Sales and marketing teams referencing onboarding workflows in non-technical contexts

It’s useful for anyone involved in bringing new employer groups into the UnitedHealthcare system.

3. What Information is Available​

The service handles broad categories of information:

  • Company information: Basic details like name, address, and organizational demographics
  • Employee information: Summary data such as employee counts and coverage tiers
  • Submitting party information: Identifiers for the broker or partner submitting the data
  • Acknowledgment: A plain-language confirmation and a reference ID for tracking the submission

4. Benefits of This Service​

  • Streamlined onboarding: Submit all necessary group details in one step and receive immediate confirmation
  • Consistent experience: All partners use the same categories and terminology
  • Real-time feedback: Know instantly whether your submission was received and accepted
  • Supports multiple use cases: Useful for quoting, enrollment, tracking, and training

5. Example Uses​

  • A broker submits a new group’s company and employee details and receives a reference ID to track the submission.
  • A partner onboarding coordinator prepares training slides showing the types of information needed for group submission.
  • A strategist monitors submission volume across states using the returned reference IDs.
  • A sales team uses a brochure that explains how new groups are added to the system using a single, simple service.

6. Important Notes​

  • This overview omits technical details such as authentication, data formats, and error codes.
  • Access to the service requires a formal partnership and onboarding process.
  • Plan categories and submission formats may evolve over time; treat summaries as current snapshots.
  • The submission process and returned data are proprietary and confidential.
  • If a submission cannot be processed, the system provides clear, human-readable feedback.